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Request Computer Accounts and Access

New Hires and Current Boise State Employees

To request account access for new hires or current Boise State employees, it requires a request submitted following these steps:

  • Step 1: Login to  Help Desk Self Service.
  • Step 2: Type “accounts” in the search box.
  • Select Add Access to a New or Existing Account.
  • Step 3: Fill out the request, review your information, and select Order Now.
  • Step 4: You will receive an email confirmation that the request has been submitted, along with the request’s ID number.

Add Access to a New or Existing Account ServiceNow Link

Additional Information

  • Ensure all new hire paperwork (including an I-9 form) has been completed and processed by Human Resource Services.
  • You will need the account requestor’s employee ID #, Boise State username, and specific information about the account(s) being requested (or an equivalent employee name).
  • If the requestor is an affiliate (not paid by Boise State), complete the Request for Approval of Visitor or Affiliate Status process.

Separations and Access Removal

To request access removed from an account, please follow the steps below:

  • Step 1: Login to Help Desk Self Service.
  • Step 2: Type “accounts” in the search box.
  • Select Remove Access from an Account.
  • Step 3: Fill out the request, review your information, and select Order Now.
  • Step 4: You will receive an email confirmation that the request has been submitted, along with the request’s ID number.

Remove Access from an Account ServiceNow Link

Employee Separations

For employee separations, please visit the Employee Separation and Access Removal webpage for additional instructions to make sure all paperwork is complete prior to submitting the account removal request.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.