Wireless Access

All university students, faculty and staff should use the Boise State eduroam wireless network.

eduroam is an encrypted, secure wifi network requiring you to authenticate once with your Boise State username and password.

You don’t have to authenticate again until your next password change.

Other Campus Wireless Options

Frequently Asked Questions


I cannot connect my device to the eduroam network.

The initial configuration required by eduroam includes the installation of a security certificate. The process of installing this certificate varies in complexity according to device and operating system.

If you have any problems connecting your device to the eduroam network, contact the Help Desk (see info below) or visit one of our Zone locations in the Student Union Building or Interactive Learning Center.

My device connects to eduroam, but won't stay connected.

We want to investigate areas of campus with weak or unstable eduroam network performance, but we need your help.

Please report any connection issues to the Help Desk (see info below).

The more specific you are (building, exact location, time of day, etc.), the better we can help.

How can I make eduroam come up as the default wireless connection?

Your device needs to “forget” the Bronco-Guest network. If you remove Bronco-Guest as a known wireless connection, eduroam should become the default connection.

How to “forget” the Bronco-Guest network varies according to device. Contact the Help Desk and we’ll help you out (see info below).

Why don't you rename eduroam to something Boise State-specific?

The eduroam service is used globally at other universities and institutions.

It’s designed so that visitors from eduroam schools can access a secure wireless network when visiting these other institutions, and visitors to Boise State from those campuses can access our secure network as well.

It’s called eduroam wherever it’s used. To avoid confusion, we’re keeping the name. It’s a good name.

Why can't I use BitTorrent?

BitTorrent is unavailable on both the eduroam and Bronco-Guest wireless networks at Boise State as of January 10, 2019.


Why is Bronco-Guest not a secure network, unlike eduroam?

Bronco-Guest is provided as short-term complimentary access for guests and friends of the University.

If guests and friends do not want to use Bronco-Guest due to security concerns, they can use a cellular connection instead.

Why can't I use BitTorrent?

BitTorrent is unavailable on both the Bronco-Guest and eduroam wireless networks at Boise State.

Need Assistance?

For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.