In April we made the switch from Siteimprove to Monsido to monitor our site’s quality assurance and accessibility.
Since then, we’ve been hard at work getting Monsido configured and working as expected. We are happy to report that the Accessibility Module is now ready for campus use!
Here are tips for navigating the Accessibility Module and accessing guidance to troubleshoot issues.
Play Video: “Fix Accessibility Issues with Monsido”
Closed captions are available on the video and a transcript is provided after the media player.
Video Transcript
Monsido has tools to help you monitor your site’s quality and verify compliance with accessibility and university web standards. From Monsido you can access all the errors, warnings, or review items associated with accessibility on your site.
To get started, visit the Accessibility Dashboard in Monsido either by selecting the Accessibility link in the navigation, or by selecting the Accessibility Summary from the main dashboard.
Accessibility Dashboard
From the Accessibility Dashboard, you’ll find an overview of your site’s compliance with Level A issues, Level AA issues, Accessibility Diagnostics, and PDF Compliance.
In the Navigation area you’ll find options for Fast Track, Pages with Failing Checks, Checklist, and Guidelines. Each of these options provide a slightly different way to access and review accessibility issues. We recommend choosing the option that works best for you.
Fast Track
Fast Track is best for users who are comfortable reading and working with HTML. With Fast Track you can fix, review and ignore HTML snippets on affected pages all in one go. For example, Cura Tutorials appears on 20 pages as a heading 2. This fast track check is asking you to confirm that all heading 2 elements are not used for formatting.
From here, you can go to the help center to learn more about this check, or select an Action of Review or Open Example to find where the element appears on a page. To open an example, you must have the Monsido Browser Extension installed. If this issue doesn’t require a change, you can mark as review.
For error and warning items, if you need to make a change, select the number of pages to access a list of page links, then select the page title to access the page report. You can repeat this process as many times as needed to resolve issues for your site.
When you are done reviewing items in accessibility fast track, you can close this window.
Pages with Failing Checks
Pages with Failing Checks is best if you want to resolve issues on a page by page basis. From here, you can sort your pages by title and URL, by number of failing checks, by priority, or by number of views. We recommend sorting by priority or number of views to get the pages with the highest impact on your readers.
To access the page report to review the accessibility issues, either select the page title or the number of failing checks. From the page report, you can filter the list by issue type to focus on errors, warnings, or review items. This may be helpful if you have multiple issues on a single page.
On the page report, you’ll find a list of issues in one panel and a list of HTML snippets in the other. If you feel more comfortable reviewing the issues on the page itself, you can inspect the page with the browser extension.
The Fast Track button allows you to access the fast track view and review all the pages and issues associated with this snippet of HTML.
If you need to fix an issue there are several ways to access the page in your WordPress site. You can either select the hyperlink to open the page in a new browser window, you can select the CMS button to open the page in your WordPress editor, or you can select inspect page with the browser extension. After fixing the issues, you can select Mark as Fixed. For review items, after verifying there is no issue or making an update to the page, you can select Reviewed.
Once you are done reviewing or fixing all of the errors and warnings, you may close the window.
Checklist
The Checklist view allows you to focus on a single issue at a time. You can use the filters to adjust the view by responsibility, labels, or accessibility error type. We recommend filtering by the label Content Author – See Webguide.
These issues have been reviewed by the OIT Web Accessibility Team and you’ll find guidance for troubleshooting and resolving them on Webguide. To access this guidance, navigate to Webguide, Monitoring with Monsido, then Fix Accessibility Issues to find a complete list of the accessibility issues in Monsido.
From the Monsido Checklist, you can select the number of pages with a particular issue. The window that opens is similar to the pages with failing checks view, but is specific to pages with a particular issue. You can sort this list by title and URL, priority, and views. We recommend working on high priority pages, or pages with a high numbers of views first.
To access a page report for more details, select the page title. Work through the issues on the page report and when you are done, close the window to access the next page in the list.
Guidelines
If you want to view your issues within the larger picture of the WCAG guidelines, the Guidelines view is a good option for you. On this page, you’ll find all the WCAG guidelines in a list along with the corresponding pages of errors, warnings, and review items. To access a specific issue, select the number of issues to access the list of guidelines associated with the specific standard.
To access a page report for more details, select the page title. Work through the issues on this page report and when you are done, close the window to access the next page in the list.
Questions?
For questions or assistance troubleshooting accessibility issues on your site, visit Webguide or contact OITAccessibility@BoiseState.edu.