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Fall 2020 Web Content Updates for Coronavirus

Please refer to this page for web content guidance and recommendations relating to Boise State’s coronavirus response for the Fall 2020 semester.

University COVID Resources

Boise State’s coronavirus response pages will be updated as available information, public health advice and circumstances dictate.  Refer and link to official university sources of information whenever possible.

Our primary coronavirus and COVID-19 resource is the university’s COVID Response site.

Update Office Hours and Modes of Service

Fall 2020 office hours will vary and are subject to change across campus. Departments are strongly encouraged to remove outdated hours and prominently place office hours or a link to office hours on the department homepage.

Also, if applicable please update department modes of service (e.g., in-person support availability, or email/phone support only).

Website examples:

Content examples:

OPTION #1 Homepage notice with link to contact/hours page

On Primary Department Homepage:

<H2>[Department Name] Hours and Contact Information</H2>

<p>Our Fall 2020 [office, facility, service] hours of operation can be found on our [Contact, Hours*] page. Please check regularly as hours are subject to change.</p>

For best SEO the Contact page should be titled [Department Name] Contact and Hours and have “contact” and “hours” in the URL and headings

OPTION #2 Homepage only

On Primary Department Homepage:

<h2>[Department Name] Hours and Contact Information</H2>

<p>Our Fall 2020 [office, facility, service] hours of operation are Monday through Friday from 8:00 am – 5:00 pm MT for [phone, email, chat, in-person] service.  Please check regularly as hours are subject to change.</p>

Web Photo Updates

A selection of pre-sized photographs featuring social distancing and facial coverings has been added to the Google Drive Web Photo Repository

We’ve Got This Covered

See the Marketing Minds Google Site for goals, key phrases, narrative and other guidance associated with the campaign.

Do not use “We’ve Got This Covered” assets meant for signage or printed materials on the web.

Remove Stale Content

Remove or update outdated content on pages, events and FAQs. Siteimprove users can use the Policies feature to help find pages that contain the words “covid” and “coronavirus”

  1. Log in to Siteimprove at siteimprove.boisestate.edu.
  2. In the Siteimprove menu, navigate to Quality Assurance, then select “Summary” and “QA Policies.”
  3. Review the “Find outdated COVID response content URLs” and “Pages containing ‘covid’ or ‘coronavirus'” policies in the list of Quality Assurance Policies.
  4. The Policy Details page will provide a list of pages on your site. Click on the page title to review the page report.
  5. Review the content of the page to determine if it is up-to-date. Delete or update content as needed.
  6. Review the policy results weekly to ensure content is not outdated.