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Accessibility Resources

Research Assistance

If you walk in or call the library all of the library staff can assist you. The main library phone number is (208) 426-1204. Library staff can assist you with choosing the best database and keywords to use depending on your topic. Online chat is available on the website.

Staff members will pull books or other items from the collection for you to pick up at the ASK Desk. The library calls this an “On Shelf Hold.”

To place an “On Shelf Hold” you can call (208) 426-1204. You can also make the request via the library’s website.

To obtain additional support contact or visit the Educational Access Center. You can set up research appointments with both your liaison librarian and staff from the Educational Access Center to search for information in a way that works best for you. A liaison librarian is a librarian that partners with faculty and students in each major.

Providing an Equally Effective Alternate Access Plan


Albertsons Library strives to purchase, license, and provide access to content that is in compliance with accessibility laws and standards as outlined in Section 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, Web Content Accessibility Guidelines (WCAG) 2.0, and Boise State University Policy 8140 Information Technology Accessibility. In cases where technology, resources, or services are not fully accessible, the Library has developed an Equally Effective Alternative Access Plan (EEAAP) to address user accessibility needs while remediation is in progress.

The EEAAP provides a process for access to material that the library licenses, purchases, adopts, or creates when the technology that provides the material is less-than-accessible. Having a process in place to provide alternate access will help ensure users have equal and fair access to information in a timely manner and in a format appropriate for their needs.


The Library’s plan to provide equally effective alternate access to content in all its forms for persons with disabilities is determined by:

  • Assessing the options of alternate product(s)
  • Delivery in a manner and medium appropriate for the disability of the person
  • Timeliness of delivery

Alternatives may not be identical to the original medium but must allow persons with disabilities equal opportunity to obtain the same content in the most appropriate format and setting for the person’s needs. Once a Library representative is alerted to the need to provide alternate access, the process to provide that access will start. A library representative will work with the patron to provide the content as quickly as possible. The Library will report the accessibility issue to the vendor, provider of service, or electronic product, and advocate for appropriate resolution.

Vendor Accessibility and Privacy Documents

If you encounter the need for alternate access to content, please contact Access Services at or 208-426-1204.

Adaptive Technology

Computers run Windows 10 operating system.

Windows 10 accessibility features.

Library computers are equipped with JAWS and Zoom Text. To start JAWS use Ctrl+Alt+J. This web page is a list of all of the software included on the library computers.

Other adaptive technology include:

  • Headphones
  • Headset with microphone
  • Noise-canceling earmuffs
  • Foot control pedal
  • Leap motion controller
  • High contrast keyboard
  • Ergonomic keyboard
  • Ergonomic mouse
  • Magnifying sheet

Computer Access

An adjustable height workstation is available for users who need to adjust the height of the workstation. This workstation is located on the first floor.

Library Spaces

The library has different types of spaces to accommodate your needs including group study rooms, quiet spaces (McCain Room on the 2nd floor and 3rd floor), comfortable seating, individual study, silent study rooms, a makerspace, and multimedia rooms.

Copying and Printing

General information is available at the website overview of Computers, Printing, Scanning, Software, Technology Library. Further assistance is available, please inquire at the first-floor ASK Desk.

Library Contacts – (208) 426-1204

Transportation and Parking

Accessible parking availability at Boise State University.