How to and Support
For support issues with the application or workflow, contact your department’s Management Systems Coordinator or the Management Systems Coordinator/Department Manager for the department who owns the document/workflow. (Note, you must be signed in to myBoiseState to view the MSC contact list.)
For technical issues (i.e. problems with the Perceptive Client install or the ImageNow printer, browser issues, etc.), contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.
How To Documentation
- How to View Documents Using Perceptive Content
- How to View Documents Using Perceptive Experience in a Browser
- Document Capture
- How to annotate a document
- How to merge documents
- View and Approve Tasks in Perceptive Experience
- Perceptive Experience Document/Task Toolbar Tips
- Create a Private Filter
- Export a Document View
Need Assistance?
For more information, contact the Help Desk at (208) 426-4357, helpdesk@boisestate.edu, chat, or Help Desk Self Service.