Prepare in Advance
Practice Safe Computing
Protect your computer, identity and privacy. Be sure your computer has antivirus software and learn how to protect yourself on the web.
Be Aware of COVID-19 Scams
Please be aware that scams and phishing emails are targeting people’s growing fears of the coronavirus in order to steal their usernames, passwords, credit cards and other sensitive information.
Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.
Boise State offers free Microsoft Office and select statistical and mathematics software for installation on personal computers.
Microsoft Office can be installed on up to five computers, including phones and tablets, for each Boise State account.
Mobile apps for iOS and Android phones and tablets are also available for Blackboard, G Suite (Google Apps), and Zoom.
Internet Access and Wireless Hotspots
- Free or low-cost internet: If you don’t have internet access at home, visit the National Digital Inclusion Alliance’s website to learn about Free and Low-Cost Internet Plans. There are several options to consider, including some temporary offers available due to the coronavirus pandemic.
- Boise State offers eduroam WiFi coverage to approximately 50 parking spots in front of Albertsons Stadium, West Campus lot.
- Most students carry a powerful computer in their pocket. Mobile apps for Microsoft Office, Blackboard, G Suite (Google Apps), and Zoom are available for free from iOS and Android app stores and work over cellular connections. (Students may install Microsoft Office on up to five devices, including phones and tablets.)
- Many internet and cellular providers are lifting data caps and offering other benefits for their customers during this time. Check with your provider to understand any additional benefits for your plan.
- Please keep in mind that other devices on home networks will impact your speed (e.g., if a family member is streaming Netflix or playing online games). If you do experience network issues, check with your Internet Service Provider. Contact the Help Desk if needed.
- Check for local resources in your community such as colleges and schools that may offer public WiFi access.
- Most wireless phone service providers offer personal hotspot service to be added to wireless plans to create a WiFi network from a smartphone. This option can also provide greater WiFi range. Check with your carrier for details. The Help Desk can assist you with setting up your hotspot if needed; contact us at (208) 426-4357, email@example.com, or chat online.
Update Your Software
Be sure your computer’s operating system and applications are patched and updated.
Pay close attention to ensuring you are running the latest versions of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge browsers.
Contact the Help Desk for assistance if needed.